About Your Local MINI Retailer | Arnold Clark Glasgow

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

109 ratings and 92 comments received in the last 90 days.

27 May 2026

Love my new car

22 May 2026

I was extremely satisfied with the whole experience. The sales rep, Jonathan, was well-informed, friendly, kept in touch throughout, and handled all paperwork smoothly. The process was clear, stress-free, and I felt well informed from start to finish

20 May 2026

Patient, attentive, good with my 5year old daughter, professional

20 May 2026

It was made to be so easy and straightforward and I was made to feel very special.

19 May 2026

Smooth experience

18 May 2026

Terrible customer service

17 May 2026

Sales agent very helpful

15 May 2026

Great team, Billy explained all options to us and answered all my questions.

12 May 2026

Good friendly and professional approach

06 May 2026

Staff were all great, went above on beyond the genius guy was so knowledgeable, he was the best.

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06 May 2026

Purchase process straightforward and car delivered to branch of my choice. Car handed over with slight imperfection requiring repair which should have been noted before handover.

06 May 2026

The whole process from choosing the car to collection was done with the utmost professionalism and customer centred. This is our second Mini from Arnold Clark and we have had Rachel dealing with us and she has been brilliant.

05 May 2026

Communication was great, was always kept up to date with the everything.

04 May 2026

Excellent experience from beginning to end. Stephen, the sales advisor, went above and beyond to ensure everything went smoothly. His professionalism and support made a big difference, and I'm very pleased with the service I received.

01 May 2026

Jonathon is always helpful and I find he makes the process so easy

01 May 2026

Johnathan was so knowledgeable, knew the answer to every question I had.

01 May 2026

Very efficient and friendly service. Jonathan was extremely helpful.

01 May 2026

The salesman Jonathan Chiverton was EXCELLENT in his support, guidance, honest advice and we trusted him fully throughout the whole process. However, the 'Countryman' label is SQUINT - a full 1cm off alignment - which is so disappointing & shoddy!!

01 May 2026

All went smoothly and within stated timeframe

30 April 2026

This is now the second car I've purchased from Rachel, and I couldn't be happier with the service. She was helpful throughout the whole process and made everything easy from start to finish.

29 April 2026

Far too casual and not enough information offered

29 April 2026

Stephen was friendly, courteous and helpful throughout- keeping me up to date with the progress of my order.

28 April 2026

From start to finish it was such an easy process from ordering to picking up Andy Seymour in mini hillington was brilliant.

28 April 2026

Jonathan was incredibly helpful to make process as straight forward as possible

27 April 2026

Engaged informative agent:

27 April 2026

All very straightforward. Staff were professional, knowledgeable and exceptionally helpful. The whole process was made as simple as possible.

23 April 2026

Our sales consultant was amazing

22 April 2026

Staff went out of their way to ensure I was satisfied with my new Contryman.

21 April 2026

Our sales advisor was knowledgeable, patient and very pleasant.

19 April 2026

Had a great experience from start to finish. Stephen couldn't do enough and ensured I was happy with each stage of my purchase. He was extremely helpful and professional. Keane explained clearly all the cars functions and was very friendly.

19 April 2026

Very friendly, left us to view and were very accommodating when we were ready to discuss figures and a test drive, brilliant customer service

19 April 2026

Excellent, personable service. Stephen McDonald (Arnold Clark MINI rep) kept me updated throughout the process.

18 April 2026

Quick friendly service.

17 April 2026

The whole experience was fantastic. I was made to feel very special and everyone was so nice and friendly! Nothing seemed too much trouble! Andrew and Kieran were amazing, really helpful and I couldn't have had a better experience!

14 April 2026

Rachel wright sales assistant was pleasant excellent info on Mini. And put us a ease

13 April 2026

All good although the communications from Mini UK and the dealer did not feel connected, we felt we were signing off the same things on more than once, also some of the written (email) communications from the dealer were confusing.

01 April 2026

The showroom was excellent and have us a great atmosphere to talk about the cars available for the date we needed one. The staff member was very knowledgeable and could answer every question posed confidently, and communication after buying was great

24 March 2026

The staff especially Jonathan Chiverton are just excellent helpful patient and go over and above to make the process easy and make you feel special

24 March 2026

Brilliant. Great service from Andrew.

24 March 2026

Everything was so easy and the staff where so good informing me about my car

24 March 2026

Andrew listened to what I wanted and answered any questions I had. Made the experience smooth and fuss free. At no time did I I feel pressured but I did feel listened too which for me was most important.

24 March 2026

The showroom looks good and we had time to look around without pressure. Stephen the salesman was good at keeping us updated on the progress of our car being delivered At the handover Rin was happy to spend time explaining how the functions work.

16 March 2026

Great service start to finish.

13 March 2026

From the beginning Andrew D was very helpful, on collection day made collecting my new mini an exciting day. Also the handover specialist Rhi got all the techy parts done on my car, nothing was too much trouble

12 March 2026

Experience was smooth and professional.

11 March 2026

Very prompt service

06 March 2026

I cannot fault the service I received at the centre Keira was my sales consultant and she was extremely knowledgable. She made herself available to me throughout the process Ria was my product genie and helped explain my car in detail Fabulous team!

27 May 2026

Very helpful.

25 May 2026

Very quick service

24 May 2026

Quick and Efficient

15 May 2026

All the staff are So efficient, friendly, helpful and professional in every way.

15 May 2026

Excellent service.

14 May 2026

From the moment I arrived at Arnold Clark's till my car was returned the customer service was excellent. I can't praise the staff enough.

10 May 2026

always great service

07 May 2026

04 May 2026

Arnold Clark kept us informed throughout the process , warned us that the two front tyres were needing to be replaced ( which we Knew ) . They replaced the tyres the following day without fuss . All in all excellent service . Thank you .

03 May 2026

Great experience!! The drive through is superb &!very professional Staff switched on and friendly Whole experience was amazing

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30 April 2026

No issues & lot of focus on customer service.

30 April 2026

Staff very helpful

30 April 2026

Good service

27 April 2026

Inhad to return to the centre after collecting the car. The service alarm had not been reset and the windscreen washer pipe was disconnected.

26 April 2026

Pleased with customer service, was kept informed, and car was cleaned.

25 April 2026

The experience was a positive one, the Staff are professional and very courteous. The car service was carried out in a timely fashion.

22 April 2026

Excellent service

21 April 2026

Very helpful

20 April 2026

Perfect service thanks great value

19 April 2026

The customer service tops all others

19 April 2026

All work carried out well, but request to check specific tyre pressure not done.

19 April 2026

No issues with actual service. However follow up regarding installing new parcel shelf straps that require replacing has been poor as despite several calls to service team I have not received any update calls

17 April 2026

All staff were helpful explained everything to me sales person Rachel Wright was available if I had any questions

14 April 2026

Friendly, helpful staff and as far as I know work carried out efficiently.

08 April 2026

Everything was done on time with good communication.

07 April 2026

Outstanding communication, service and clear timelines. Couldn't fault a thing.

06 April 2026

The team really looked after me.

01 April 2026

Well Looked after through the process and especially by Steph on the day

28 March 2026

Great service from every member of staff from the moment I drove in until I left, plus was kept up to date during the time my car was in the garage.

24 March 2026

Great communication and fast

23 March 2026

The staff were friendly and kept me updated at all steps.

23 March 2026

The service at this mini garage is next to none. The staff there are super friendly and welcoming, the mot video service is really cool and feels like a premium service. Mini is the only car i will purchase and the staff are a cedit to the brand

21 March 2026

Very friendly staff, was offered a coffee/drink by every staff member who passed me. Taylor who checked me in was very helpful.

19 March 2026

Went smoothly No problems No hidden costs

18 March 2026

A pleasant experience. Lovely welcoming staff.

16 March 2026

Great service

16 March 2026

Very quick, good communication from staff

13 March 2026

Prompt, courteous service, very thorough professional video report regarding vehicle inspection

12 March 2026

Efficient

08 March 2026

Service was great. The girls were lovely.

07 March 2026

Staff were all lovely. Stephanie answered all my questions and explained things clearly.

06 March 2026

Rachael in the Service Dept was very efficient from the start to the finish over the two days

04 March 2026

Very prompt

03 March 2026

The Centre kept me informed on progress. I'd booked in for MOT & Service. Then had brakes done as theyd come up as Advisory.

03 March 2026

Car was sourced, delivered and handover all completed quickly.

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Arnold Clark Glasgow.

Address

12 Mossland Drive, Hillington Park, Glasgow, G52 4FA

Opening Hours

Mon–Fri:09:00 - 20:00
Sat:09:00 - 18:00
Sun:11:00 - 18:00

Phone

0141 648 7733

Map

Areas served

Glasgow and the surrounding areas, including Paisley, Greenock, Renfrew and Johnstone

View map

Address

12 Mossland Drive, Hillington Park, Glasgow, G52 4FA

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 12:00
Sun:CLOSED

Phone

0141 638 6522

Map

Areas served

Glasgow and the surrounding areas, including Paisley, Greenock, Renfrew and Johnstone

View map