OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 81 comments received in the last 90 days.
22 June 2025
Andy went above and beyond to help us in purchasing our car. He was friendly and approachable throughout.
18 June 2025
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14 June 2025
Every question answered and helpful assistance on every topic
10 June 2025
The salesman was helpful and keen to meet my needs
10 June 2025
Everyone was incredibly kind & Helpful.
10 June 2025
All very good. The only thing, there was a very long wait to get the car.
06 June 2025
Andrew has been great, kept me right each step.
05 June 2025
Andrew Devlin was incredible. He made the entire experience special and one I will always remember
04 June 2025
Consultant (Rachel) was excellent made me feel at ease, understanding my requirements, explaining all so efficiently, professionally and great advice without feeling anything like a hard sale, such a great manner. Other staff I dealt with fantastic.
01 July 2025
Communication
24 June 2025
They cleaned my car for me and checked everything was okay, kept me updated throughout.
22 June 2025
Whole process very slick and unobtrusive. Love my car but no one likes the servicing side - couldn't have been easier and actually quite enjoyed it!
22 June 2025
excellent communication as to progress
19 June 2025
No hanging about car in very quickly,same on pick up
14 June 2025
Service department are quick, great communication and helpful!
14 June 2025
Very happy with the great service and friendly helpful staff
11 June 2025
As above - just excellent from start to finish
05 June 2025
Friendly efficient staff. Provided great service.
03 June 2025
Car fixed on the day and was able to collect that night.
23 June 2025
Disappointed by poor handling from your partner center - reservation fee made on May 31st, but refund still delayed with no clear response. Though not directly your fault, this affects trust in your brand. Please ensure better vendor oversight.