OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 72 comments received in the last 90 days.
21 August 2025
Everything was easy and the car came earlier which was amazing I couldn't wait to get the car.
20 August 2025
The sales person (Keira) was both flexible and helpful. The handover staff (Ryn) was knowledgable and gave a good experience handing over the car.
18 August 2025
Again keeping me up to date via email or app was great!
18 August 2025
Great customer care
17 August 2025
I found the staff very friendly and attentive. It was done in a way of genuineness and not just purely sales driven.
13 August 2025
Excellent, knowledgeable and friendly sales assistant
13 August 2025
Professional and thorough customer service. Good product and communication. Thorough handover.
04 August 2025
Customer service was very good and was always kept upto date with everything
03 August 2025
Knowledgeable and friendly staff. Could answer questions and / or would find the answers. Sale straightforward with no pressure.
10 September 2025
Very good customer relations, arranging service and MOT, good communication throughout and friendly staff
09 September 2025
I was sent text and videos
06 September 2025
Friendly service from all staff and clear explanations.
06 September 2025
So friendly
06 September 2025
The service provided was perfect
06 September 2025
Sales team helped me find the vehicle I wanted at a great price. I had been to previous dealerships and mini arnold Clark were much more helpful. Andy Seymour was helpful and knowledgeable. I would highly recommend.
03 September 2025
Very pleased
01 September 2025
Again, service was great, surroundings were very comfortable and all staff very helpful.
27 August 2025
Did everything that would expect
26 August 2025
Great care
02 September 2025
Staff were excellent - friendly, polite and knowledgable on the car.