About Your Local MINI Retailer | Arnold Clark Glasgow

Automatic
Petrol

Automatic
Electric
Petrol

Automatic
Electric

Automatic
Petrol

Automatic
Electric

Automatic
Electric

Automatic
Petrol

Automatic
Petrol

Automatic
Electric

Following the UK Government’s recent Electric Car Grant announcement, we are assessing how this will impact MINI and will share updates once more information becomes available.

OUR CUSTOMER REVIEWS

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

109 ratings and 71 comments received in the last 90 days.

17 August 2025

I found the staff very friendly and attentive. It was done in a way of genuineness and not just purely sales driven.

13 August 2025

Excellent, knowledgeable and friendly sales assistant

13 August 2025

Professional and thorough customer service. Good product and communication. Thorough handover.

04 August 2025

Customer service was very good and was always kept upto date with everything

03 August 2025

Knowledgeable and friendly staff. Could answer questions and / or would find the answers. Sale straightforward with no pressure.

01 August 2025

Quick easy process

30 July 2025

Excellent service- knowledgeable, friendly and welcoming. Never felt pushed or pressured at all- advisor went above and beyond

29 July 2025

A slight issue with Mini administration system which caused the delivery of the car to be delayed. However compensation provided.

26 July 2025

I cant thank Jonathan, our product consultant highly enough for the service he provided from start to finish. Jonathan is by far the most genuine, friendly and approachable member of staff I have ever dealt with when purchasing a new car.

25 July 2025

Order process straightforward and completion of finance and delivery forms were fine too.

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23 July 2025

My choice of car was quickly sourced for me and communication between us was good .

17 July 2025

Helpful staff

15 July 2025

Andy was exceptional. Very knowledgable. Looked at different options for cars and made sure I got what I wanted and at the price I wanted.

15 July 2025

It felt rushed

13 July 2025

My sales consultant Andy made everything so easy, and couldn't have been more helpful.

08 July 2025

The centre was great, super service, friendly staff, a great range of snacks and drinks offered. Stephen was great from start to finish and after we got the car too. He had a great knowledge of the product and made the whole process smooth.

06 July 2025

Good customer service

04 July 2025

The overall experience from walking into dealership, arranging a test drive within 20 mins and then ensuring the vehicle required was availability and purchase process was exceptional with that being delivered by Jonathan Chiverton (Product Consultan

03 July 2025

My car arrived 2 weeks early and was all ready for me even with my private plate on. That was great I was very pleased.

23 June 2025

Disappointed by poor handling from your partner center - reservation fee made on May 31st, but refund still delayed with no clear response. Though not directly your fault, this affects trust in your brand. Please ensure better vendor oversight.

22 June 2025

Andy went above and beyond to help us in purchasing our car. He was friendly and approachable throughout.

18 June 2025

14 June 2025

Every question answered and helpful assistance on every topic

10 June 2025

Everyone was incredibly kind & Helpful.

10 June 2025

All very good. The only thing, there was a very long wait to get the car.

10 June 2025

The salesman was helpful and keen to meet my needs

06 June 2025

Andrew has been great, kept me right each step.

05 June 2025

Andrew Devlin was incredible. He made the entire experience special and one I will always remember

04 June 2025

Consultant (Rachel) was excellent made me feel at ease, understanding my requirements, explaining all so efficiently, professionally and great advice without feeling anything like a hard sale, such a great manner. Other staff I dealt with fantastic.

03 June 2025

Good communication

17 August 2025

As before

11 August 2025

Good service from the team

10 August 2025

Well, I spent £182 for nothing as the car's in as bad shape as it was before I took it in. I'm just £182 worse off.

10 August 2025

Good service

08 August 2025

Good customer service, wasy to deal with.

07 August 2025

Great communication and availability to meet our schedule with the vehicle collection and delivery. The best service ever. Thank you

04 August 2025

Great customer experience.

29 July 2025

As above

29 July 2025

Was an easy process.

28 July 2025

Couldn't have asked for more from Stephen

See all reviews

26 July 2025

Car was not cleaned and after paying nearly £ 1,000 for my car 3 year service I think this should be done , also a print out or email of what was actually done

26 July 2025

Professional Helpful Attentive Great communication Very friendly when checking in, took me to Braehead and the driver was lovely too. Stephanie was so nice to speak with

23 July 2025

Quick and efficient service.

21 July 2025

I got a phone call promptly advising me of outcome

20 July 2025

Helpful video

17 July 2025

Everything was completed just as i was told it would be, well within the time frame given.

16 July 2025

No problems from bringing my car for a sercice till collecting it again.

15 July 2025

The staff are very helpful and the repairs carried out very quickly.

15 July 2025

The necessary work was completed in an agreed timescale

13 July 2025

From beginning to end, I was well informed and looked after

11 July 2025

Same as above

09 July 2025

Good, kept me informed throughout.

05 July 2025

Service was explained staff were amazing even fixed a puncture for me

04 July 2025

Very pleased

01 July 2025

Communication

24 June 2025

They cleaned my car for me and checked everything was okay, kept me updated throughout.

22 June 2025

Whole process very slick and unobtrusive. Love my car but no one likes the servicing side - couldn't have been easier and actually quite enjoyed it!

22 June 2025

excellent communication as to progress

19 June 2025

No hanging about car in very quickly,same on pick up

14 June 2025

Service department are quick, great communication and helpful!

14 June 2025

Very happy with the great service and friendly helpful staff

11 June 2025

As above - just excellent from start to finish

05 June 2025

Friendly efficient staff. Provided great service.

03 June 2025

Car fixed on the day and was able to collect that night.

01 June 2025

As above

31 May 2025

Attended to quickly, given a lift back and forth to Braehead shopping centre when my service was carried out, free water bottle gifted before I left! Can't fault the experience!

29 May 2025

A long delay from the reception to someone coming to see me from the workshop.

27 May 2025

Was in for a recall and back out within 90 mins

26 May 2025

everything was dealt with in a timely manner

25 May 2025

Work was completed

24 May 2025

booking and check in was easy to do, On the day Stephanie made things easy too when i came into the garage keeping me informed and updated as i waited for the service and MOT to be carried out

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